Go Beyond Support Outsourcing
Millennial Services offers a comprehensive contact center solution which includes email and form support, inbound phone support, and live chat. We also offer quality assurance, lead generation, and back-office processing services. We pride ourselves on being able to offer these services without lengthy agreements or complex terms. This makes our service offering an exceptional fit for fast growing companies that require scalability (up or down) or customers who are subject to intense seasonality.
Millennial Services provides quality assurance testing across product or service offerings which demand relentless attention to detail.
Superior Support can still cost less
Customer support is no longer a fringe service. The way that your company interacts with clients at this intimate point of engagement can make the difference between a one-off purchase and lifetime customer loyalty. For this reason, Millennial Services provides a customer service solution that’s friendly, cost-effective, and close to home. Whether you’re looking to deploy a full-scale contact center solution, or engage us for a single service like live chat support, Millennial is proud to partner with you and will work hard to earn your business.
Comprehensive Support Solutions
With great products and services, customers demand a responsive, knowledgeable, and efficient customer service experience. Millennial Services goes beyond answering the phone and responding to emails. We see ourselves as brand ambassadors for your company – we take your mission and culture just as seriously as your bottom-line. With an efficient and time-tested customer service operation, Millennial Service’s on-shore customer care solution won’t break your bank.
In fact, we always meet your desired budget through our piece-rate transaction pricing, often beating expectations and leaving clients wondering why their other vendors don’t bill the same we do. Learn how Millennial Services can enhance your customer support quality while simultaneously reducing expensive operating costs associated with call centers. We deliver the solutions that drive your business and your bottom-line forward.
Millennial Client Roster
Like our roster of clients, we’ll equip your business with the right talent: agents who are the best match for all your customer service needs. We combine cutting-edge recruiting technology, learning algorithms, knowledge management, and best-in-class customer service to satisfy our clients across all channels of customer support.